COVID-19 INFORMATION AND UPDATES:

Last updated: May 20, 2020 at 1:30 p.m.
More information and updates will be provided frequently.
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What is the Town doing?

The Town of Gander is supporting the direction from both Federal and Provincial Government, health authorities and agencies, and taking measures necessary to help prevent the spread of COVID-19.  The Town is working closely with community partners and agencies in response to a quickly evolving situation. The Town’s primary focus is the protection of staff and residents by interrupting chains of transmission of COVID-19 virus in the community and to delaying and reducing an outbreak where possible.

Closures/affected services during alert level 4 (effective May 11th):

  • The Steele Community Centre, Fire Hall, Municipal Works Depot and Town Hall remain closed.
  • Public council meetings will be closed to the public until further notice. Meetings will be broadcasted live on RogersTV and the Town will be live tweeting as usual.
  • All Town-hosted, in person, events are cancelled during this level. Residents can visit the Recreation & Community Services Facebook page for virtual events and social distancing activities.
  • Playground equipment at municipal parks is not to be used.

  • Town trails, the boardwalk at Cobb’s Pond Rotary Park and the dog park will be open but users are to practice proper social distancing. Users of the boardwalk should walk in one direction as indicated by signs and remain 6 feet apart.
  • Bids will still be accepted for tenders but there will be no public openings. Bids will only be accepted through e-mail. Bids should be e-mailed to tenders@gandercanada.com.
  • Residents and businesses placing service calls to the Town of Gander will be required to answer a short questionnaire to screen for flu like symptoms and recent travel. This will allow for Town staff to respond wearing the appropriate equipment for their protection.

  • The Annual Spring Clean Up event scheduled for May 4 – 16, 2020 has been postponed until the September 28-October 9, 2020, due to safety precautions during the COVID-19 pandemic.
Tax bill payments:

Council will provide some immediate short-term relief by waiving interest on overdue accounts for the year 2020 to June 30, 2020.

Additionally, residents availing of a pre-authorized payment plan may request an interest free deferral of monthly payments from April 1st until July 1, 2020. If they re-apply for the pre-authorized payment plan by July 1st, the monthly amount will be equal payments from July to December without interest charges.

Any tax agreements currently in place that do not accrue interest, will be deferred without interest or penalty.

If residents or businesses have any questions they should call 651-2931 or 651-5907. Those wishing to defer pre-authorized payments should e-mail  accountsreceivable@gandercanada.com and include their tax roll number which can be found on their tax bill.

  • Payments are accepted through online banking.
  • Cheques may be mailed to the Town Hall at 100 Elizabeth Drive, Gander, NL A1V 1G7.
  • Pre-authorized payments can be set up by filling out this form. And e-mailing it to info@gandercanada.com or mailing it to 100 Elizabeth Drive, Gander, NL A1V 1G7.

The Town of Gander has activated a work from home approach wherever possible to provide business continuity and maintain core services. The following services are available online or through telephone:

Emergency Services:
911 or 256-1111
Ambulance: 256-2111

Administration: 651-2931 or info@gandercanada.com
Including general inquiries, tax payments, accounts receivable, accounts payable and human resources.

Media Contacts/Council Inquiries: 651-5909 or kwhite@gandercanada.com 

Engineering Services: 651-5915 or jblackwood@gandercanada.com
Including building permits and inspections.

Business Services and Commercial Land Sales: 651-5910 or dquinton@gandercanada.com

Recreation and Community Services: 651-5927 or nnewell@gandercanada.com
Including the Steele Community Centre and special events.

Municipal Works: 651-5938 or tbarron@gandercanada.com
Including roads, snow clearing, water and sewer and garbage collection.

Gander Fire Rescue: 256-8887 or hlowe@gandercanada.com

Municipal Enforcement: 256-4065 or hlowe@gandercanada.com

After hours: 651-2941

A full staff directory is available here.

Given the fluid nature of these past few weeks, some of these measures could change at any time. The Town of Gander will continue to keep residents informed through this webpage as well as through its Twitter and Facebook.

What can you do?

Practicing good hygiene habits – washing your hands often, refraining from touching your face and shaking hands with others, and frequently cleaning workspaces – are considered the best ways to stay healthy throughout this epidemic. As per recommendations from the Chief Medical Officer, residents are advised to stay at home first and foremost. This means shopping outside of peak hours and practicing social-distancing when in public.

If you exhibit symptoms of the flu (coughing, fever, shortness of breath), please call 811 and adhere to the advice given.

Stay informed:

For disease prevention measures and updates visit:

Federal Government: www.canada.ca/coronavirus
Provincial Government: www.gov.nl.ca/covid-19/
World Health Organization: www.who.int/emergencies/diseases/novel-coronavirus-2019

Follow our Facebook page for frequent updates and communication. @townofgander
Follow our Recreation and Community Services Facebook page for social distancing activities and ideas! @recreationtownofgander

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